Conversation with a Robot

LivePerson...... Hm. Maybe

cedrick: Hello, may I assist you with an inquiry regarding your eDiets plan?

L: I have a question about billingcedrick: yesL: Is there an option that does not involve the money being directly taken out of my account every month?

cedrick: You can pay by mail with a check or a money order; on the payment page you will see “Mail Orders”, this is located just below the credit card company symbols. Click here to print the appropriate information you will need to submit with your check or money order… $3.99 per week x’s 4 weeks = $15.96 per month x’s 3 months is a total amount of $47.88

L: so I have to pay $47.88 up front for the first three months. Then am I billed afterwards?

cedrick: uh

cedrick: no

L: so, then... what?

cedrick: $47.88 for the 3 months and then the account expires unless you pay for an additional 3 months...

L: so basically, every three months I have to remember to pay for it, else it expires. OR I can have it deducted from my account

cedrick: yes

cedrick: : )

L: Hm. Ok. I'm not sure I like that. But it answers my question. Can I ask you one that isn't related?

cedrick: sure

L: How does one know you're actually a real person?

L: and I suppose the second part of that is, how many conversations are you currently juggling?

cedrick: 4

cedrick: yes I am real

L: Right, but for the sake of argument, wouldn't a non real, or rather, a robot say the same thing?

cedrick: lol

cedrick: I guess your right...

cedrick: maybe I'm not real

L: Ah sorry, I'm just amused. Good for you, 4 at once. Liveperson.com is an interesting website, though doesn't say much about where their "live" people come from

L: Maybe not. on the internet nothing is real, no?

cedrick: maybe...

cedrick: we also have nutrition support on live chat if you'd like to take a chance

L: oh for the e-diets bit? Hm. Well I think that'd be a lot of me "yelling" at a suposed "real" person about my frustrations. but good to know.

L: Thanks for steering that conversation back to its original intention. good luck

cedrick: thank you, have a good day and thanks for your patients with me..

L: you are real. sp: patience. bye!

L: sorry no offence - just saying.

cedrick: : )